Installed Building Products

  • Residential / Commercial Garage Door Service Technician

    Job Locations US-SC-Hardeeville
    Requisition ID
    Position Type
    Travel Requirements
  • Position Description

    Start a new career with TCI -Hilton Head, a part of the Installed Building Products (IBP) Family of Companies.

    We are one of the largest insulation installers serving the U.S. residential new construction market with 135+ locations serving the 48 continental United States. IBP has successfully grown through acquisitions and we continue to do so. Although installing insulation is our niche we are also a leader in installing garage doors, rain gutters, closet shelving, shower doors, mirrors, fireplaces, and bath and door hardware.


    Become a part of a growing company with the opportunities to learn new skills and build a career with TCI - Hilton Head


    IBP offers our employees a career with the following benefits: 

    • Medical Benefits
    • Dental Insurance
    • Vision Insurance
    • 401k with company match
    • Paid Vacation
    • Paid Holidays
    • Competitive Pay
    • On the Job Training
    • Paid Certification (if applicable)
    • Opportunity for Growth and Advancement


    Residential/Commercial Garage Door Service Technician is responsible for servicing, troubleshooting and repairing residential/commercial garage door(s). 


    • Identifies, analyzes, diagnose, and repairs residential/commercial garage door(s)
    • Performs preventative maintenance and proactive repairs when needed
    • Represents company by serving as a direct company contact
    • Provides repair vs. replacement options
    • Responds to calls in a timely manner
    • Provides sales leads to Sales Lead Coordinator
    • Achieves annual and monthly sales goals
    • Determines parts to order for repairs in a timely manner
    • Complete paperwork for each job, including daily time, job status and duration
    • Records parts, materials, labor and other cost data per job and return unused resources to warehouse
    • Responsible to comply with OSHA guidelines and company safety policies and procedures
    • Maintains truck maintenance and completes truck inspection daily
    • Required to drive a company vehicle and must follow all driving and safety rules and DOT requirements at all times
    • Other duties as assigned


    • High School Diploma or GED
    • 3-5 years of Garage Door Installation or Repair experience
    • Excellent customer service skills
    • Mechanically Inclined
    • Motivated to achieve sales goals
    • Professional appearance
    • Excellent verbal and communication skills
    • Able to problem solve
    • Good Organizational skills
    • Flexibility to work overtime / weekends as required
    • Ability to climb and descend ladders while carrying up to 30 lbs.
    • Completes all mandatory paperwork in a timely manner
    • Reports to job assignment and work in a timely manner
    • Positive Attitude
    • Great work ethic
    • Must maintain a Valid Driver’s License  


    Position requires a Drug Test and Motor Vehicle Report to be completed, contingent upon employment.

    Physical Demands

    • Able to work at heights up to 20 feet
    • Frequently installs, moves garage doors weighting up to 100 lbs.
    • Able to consistently lift, push, kneel, crouch, reach while handling the tools necessary to install garage doors
    • Frequently required to sit, stand, walk, and use depth perception

    Work Environment

    • Works in a residential/commercial environment, these homes/building may be in new construction phases or can be occupied at the time of service
    • Able to adapt to weather conditions

    EEO Statement

    IBP is an equal opportunity employer


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